Gils is a great shop and I totally recommend them for any vehicle related problems. This time it was the brakes on my older Buick which needed to be adjusted after I tried to do it myself several times. I contacted Gils earlier this week and they had Josh do the work. I met with Josh to review the procedures in the factory service manual, discuss what work had already been done, and what steps to take. And when the work was done I met with Josh who explained with pictures what had been the problem and how he fixed it. The work was done right, on time, nearly on budget, and I am fully satisfied that the problems I described were fixed and my old Buick is back to normal. It is a big advantage to have such an experienced staff who 1) respects the customers requests, 2) listens to the issue and addressees it correctly, 3) is courteous and helpful, and 4) appears to enjoy the work they do and the environment they do it in, within our area.