I have had my cars serviced at Gil's for over 30 years. The staff at the front desk are outstanding, knowledgable, friendly, and they remember my name even when its has been months between having my cars in the shop. The technicians get it right the first time and on those few occasions where a problem is not fully corrected on the first visit, they make it right. While the cost to repair a car has risen significantly over the last 30 years, I feel that they have stayed reasonable and fair in their pricing. Lastly, Gil's stands behind their warranty on the service and parts.