I always feel confident leaving my car at Gil's. They always discuss the problem with me as well as the solution. They are knowledgable and sensitive to peoples needs. I feel that I can trust them and know they are being honest with me. My car is returned to me repaired and in good condition, there are no greasy hand prints on the steering wheel and they put a protective shield on the floor mat. I have been a customer for 8 years and they are the only shop to service my car.